NOTE : You need to make sure the Google Play account on your phone and watch is the same. To avoid the situation: "Your devices are not compatible". NOTE: The Watch faces sold by BFF-Storm on the Play Store are currently in the process of feature completion based on Samsung's new Wear Os Google / One UI operating system. So we are committed to update the watch face as soon as possible if a new function is completed. And when you have problems using it, you can contact us via gmail: [email protected] We will support and answer questions 24/7. NOTE: Make sure you have enabled all permissions from settings -> Applications. NOTE: How to install watch face? 1 - Make sure the watch is connected to the electricity via bluetooth, open the watch face app page to install. Open the "Install on more device" option (Triangle icon to the right of the free install or purchase button). Turn off the settings on the phone just to set it on the watch. And do the installation. After successful installation, a notification will be displayed on the watch, you can search the application on the watch. If the app doesn't appear on the watch, open the Galaxy Wearable app on your phone, select watch faces and scroll down to the downloaded apps section and select watch faces to have them show up on the watch. 2 - If you have installed companion apps on your phone by mistake, you can delete them once the watch face has been installed. 3 - If you have sync problems between your phone, Play Store and watch, install watch face directly from your watch, or you can try from your PC web browser or visit our website to Search product. This watch face supports all Wear OS devices with API Level 30+. NOTE : How to display weather and temperature? - Open the custom watch face, select "Complication" - Tap "Customizable fields" on the temperature icon, select "Weather" and the setting is complete. NOTE : Customize button: -Tap to select app shortcut -Tap to open the app shortcut NOTE : Some features may not be available on some watches. This watch face will not apply to square face watches. NOTE: How to swap "Digital" and "Analog"? - Digital to Analog: Customize the "Hands" you want. Then, customize "Swap Digital & Analog" to turn off Digital mode. - Analog to Digital: Set "Hands" mode to the last selection.Then, customize "Swap Digital & Analog" to turn off Analog mode. The BFF41-4th of July Independence by BFF-Storm. Watch Face Features: (You can see them on the picture description) - Watch face Digital and Analog - Time information: Day, month( only in Digital mode ). - Health information: Step counts, Heart rate ( only in Analog mode ) - Battery Other customized information - Optional Image *3 - Optional Color Number *10 - Optional Hands *2 - Optional swap digital & analog. Always on display supports: - Color numbers can be changed. App shortcuts : -3 customize app shortcuts. (You can see in the image description for where the 3 buttons are.) You can see more details on our image description. Customize : 1 - Touch and hold the screen 2 - Tap on customize option Please visit us at: Facebook: https://www.facebook.com/BFFKINGSTORM Instagram: https://www.instagram.com/bffstormer/ Webpage: https://bffstormwatchface.com/ Thank You !!