I pay for the monthly subscription but there are some shows that only let you watch the first few episodes and then you have to pay the $150/yr to finish watching. Disappointing!

I started a subscription to Britbox and couldn’t even enjoy a full series unless I upgraded, how do you expect me or anyone stay?

Was a great simple app for years now it has ads and a premium subscription ! Hate when they ruin a good thing . Now I’m getting commercials for BritBox while watching stuff on BritBox ? Ridiculous

There is such limited content, Britbox is truly a joke. A tiny fraction of BBC content is on the app, and now there is even less available due to the introduction of a “premium” tier. App navigation is also quite clunky. Don’t waste your money!

The app is ok, but the best streaming device for this app on my LG OLED has been my Fire TV Cube. If possible hardware-wise, please update it so I can use on my Apple TV instead.

Yesterday, the play/pause function completely stopped working, but only with this app. It’s not working on both the iPad and iPhone with AirPods Pro 2 & 3 and only with this app.

And who isn’t!

When I first started using this app, it was like seven bucks now it’s 11$ I watched two shows only I like classic Doctor Who and red dwarf. Now all of a sudden certain Doctor Who episodes say that I have have subscriber access??? $11 a month isn’t enough ??? That’s absurd This is unbelievable. I had a five star from the beginning rating now I’m gonna unsubscribe.

Good content. Minimal app functionality. Needs a setting to turn off autoplay of next episode.

Recently it started inexplicably asking for your Apple ID every time you open it (I’m not subscribed through Apple, I have a yearly plan through Britbox directly). You can cancel out and nothing happens, which makes their tech support rep’s claim it’s Apple’s fault absurd- Apple doesn’t need this information for the app to function. One out of hundreds on my devices does this.

Why do I have to sign in every single time with a password???? Even a 5 minute bathroom break??? This is ridiculous!!!

Fix it or lose customers. Never had so much stress with an app. My Bluetooth headphones don’t allow me to pause or play show. I have to physically touch the screen for these commands - iPad. This is an isolated issue only with britbox. All other apps my headphones are fully functional. If I clicked play or pause headphones would play iTunes even when it wasn’t open and while Britbox was still playing. Again not an issue on other streaming apps. I deleted iTunes to avoid the issue when I click pause/play out of habit. I tried the troubleshooting suggestions with no luck only anger that I am wasting time and energy attempting a work around for something I pay service for. Fix your app don’t tell me how to stand on my head to try to fix your app problem. I tried logging in to the web to watch. Play and pause worked but picture wasn’t as good and I inadvertently deleted a few shows in my watchlist. This was due to trying to click on show in watchlist it wouldn’t play but had an x in the box that somehow removed show instead of playing when u clicked in box. Thought I was smart getting more content directly from Britbox instead of the Amazon add on. Instead I’m furious. Have delayed calling customer service to avoid being angry with more attempts to fix what I shouldn’t have to fix. Such great intellectual content. Get your app and streaming to catch up with it.

The app is glitchy and often has problems. Usually logging out or deleting and reinstalling can fix it, but not always. Contacting help/support is disappointing. They cannot do anything and any they will get back to you I. 49 hours, while billing for service. Ugh.

If I chose one particular plan maybe it’s what I could afford. I don’t need to be reminded over and over to UPGRADE. It’s not helping that the damned app crashes right after and sometimes during an episode. I am dissatisfied.

Now you have to pay for premium if you want to binge watch. Canceling my subscription.

I already pay 132.00$ a year. Why are you asking for a 149.00$ at once??? Huh.! 🫪

Britbox recently added a premium option but instead of adding more to update they took away content subscribers used to receive and forced them to upgrade if they still wanted it.

Not only the app is still buggy but it Is now extractive - it is trying to force you to ‘upgrade’ for an annual premium subscription for content that was included before… yikes

Britbox has good content but, unfortunately, there is no way to turn off autoplay the next episode. You have to manually cancel it every time. There is also no way to have multiple profiles. Everyone in the house has to use the same profile.

Please fix — or at least provide an option to disable — the repeated “Resume / Start from Beginning / Cancel” prompt after every episode when rewatching a series. In 2026, continuous playback during rewatches should be effortless. Nearly every major streaming app already allows viewers to restart a series and continue watching without being interrupted after each episode. BritBox’s current behavior makes rewatching shows unnecessarily frustrating. If viewers fall asleep during an episode, they can manually return to where they left off later. There’s no need to interrupt playback every single episode with another selection screen. Please add either: * A “Restart Series” option that continues automatically through all episodes, or * A setting to disable repeated playback prompts during rewatches. This would greatly improve the viewing experience and eliminate a very annoying nuisance. Lastly why are you charging a $149.99 for Premier🤯

Logging in worked twice— now I’m back to changing password, old password not recognized. Hopeless.

I was going crazy trying to create my new BritBox account through the Apple TV App and needed to do it through my iPhone app. The TV App had odd behaviors when I attempted to input a decent password and Create the Account, but the iPhone app worked just fine. There seems to be a fairly short password length limit so be sure to craft a good one with the length they provide.

You’ve reached a level of greed that is untenable. And NO CLOSED CAPTIONS. No monthly binging. $150. a year and no closed captions. Shame on you greedy pratts. I’ll watch things on YouTube thank you.

I’ve had BritBox since it became available in the US, it started at $69.99, then $89.99… I received a notice that the next renewal will be $109.99 AND now they added “PRIME” - they took seasons that were previously available and now they want an ADDITIONAL $40.00 to watch them - EVEN THOUGH THEY ARE OLD SEASONS PREVIOUSLY INCLUDED IN THE PLAN — I’m OUT, I can watch everything I see here on PBS. All eight households in my family and five of my friends will NOT be renewing. RAISING RATES AND REDUCING AVAILABILITY IS A HORRIBLE BUSINESS PLAN!!!

For the most part, I like Britbox and well it’s got a little bit of an issue. It’s slow to open and it somehow takes my two bar 5G and convert it to a one bar LTE first I thought this was just a hoax but as I troubleshoot sure enough, my cell signal will drop when I open Britbox please fix Tiktok does the same thing, but if I open any other app, my 5G does not change only when I open Britbox and Tiktok