LINEios
LINE Corporation · 社交
About
12+Developer site ↗Screenshots
Store gallery · 12
🇯🇵
#1
Social Networking
🇹🇭
#1
Social Networking
🇹🇼
#1
Social Networking
🇱🇦
#2
Social Networking
🇯🇵
#3
Overall (all apps)
Store presence
As of Jul 4, 2026stale (74d)Rating 3.22
Ratings 18,007
Price Free
Version —
Updated —
Released Jun 23, 2011
Rank grid
Current rank by country × genre, shown as color bands 1–3 4–10 11–50 51–100 100+
| 🇯🇵JP | 🇹🇭TH | 🇹🇼TW | 🇹🇲TM | 🇱🇦LA | 🇫🇲FM | 🇲🇸MS | 🇸🇧SB | 🇮🇩ID | 🇭🇰HK | 🇸🇬SG | 🇲🇴MO | 🇧🇿BZ | 🇻🇪VE | 🇻🇳VN | 🇳🇿NZ | 🇰🇭KH | 🇲🇾MY | 🇦🇺AU | 🇵🇭PH | 🇧🇳BN | 🇫🇮FI | 🇲🇽MX | 🇪🇨EC | 🇧🇫BF | 🇪🇪EE | 🇲🇹MT | 🇦🇮AI | 🇰🇷KR | 🇸🇷SR | 🇸🇪SE | 🇲🇰MK | 🇫🇯FJ | 🇺🇿UZ | 🇿🇦ZA | 🇲🇱ML | 🇳🇵NP | 🇧🇬BG | 🇮🇸IS | 🇨🇦CA | 🇸🇻SV | 🇸🇿SZ | 🇹🇳TN | 🇻🇨VC | 🇵🇱PL | 🇰🇾KY | 🇲🇬MG | 🇳🇦NA | 🇵🇬PG | 🇮🇳IN | 🇰🇬KG | 🇲🇺MU | 🇭🇷HR | 🇳🇮NI | 🇹🇨TC | 🇮🇪IE | 🇧🇷BR | 🇬🇦GA | 🇲🇳MN | 🇨🇭CH | 🇭🇺HU | 🇲🇷MR | 🇵🇰PK | 🇩🇪DE | 🇬🇾GY | 🇸🇨SC | 🇧🇾BY | 🇱🇺LU | 🇳🇴NO | 🇧🇴BO | 🇸🇮SI | 🇹🇷TR | 🇪🇸ES | 🇫🇷FR | 🇬🇧GB | 🇳🇬NG | 🇩🇰DK | 🇸🇳SN | 🇹🇹TT | 🇺🇸US | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Social Networking | 1 | 1 | 1 | 3▲3 | 7▼1 | 9 | 12 | 13 | 16▲1 | 18▼2 | 22▲2 | 25▼2 | 27▼1 | 33▲1 | 33▼7 | 35▲2 | 36▼3 | 37▼2 | 40▼4 | 40▼9 | 46▲5 | 46▲40 | 48▲39 | 51▲17 | 53 | 54▲43 | 58▲36 | 60▲1 | 62▼1 | 63▲1 | 65▼10 | 68▼12 | 70 | 70 | 70 | 72 | 72 | 75▼16 | 76▼18 | 77▼3 | 78▼19 | 78 | 78▼1 | 78 | 79▲17 | 80▼1 | 82 | 82▼2 | 83 | 84 | 85▼16 | 87 | 88▼29 | 88 | 88▼1 | 90 | 91 | 91 | 91 | 92▲8 | 92▼24 | 92▲2 | 92 | 94 | 94▲2 | 94 | 95 | 95▼14 | 95 | 97▼2 | 97▼6 | 97▼1 | 98▼3 | 98▼3 | 98▼9 | 98 | 99 | 99▼2 | 99 | 100▼1 |
| Overall (all apps) | 3▲2 | 3▲1 | 3▲1 | 99 |
Rank over time
Choose chart, genre, and markets to compareVersion history
Versions observed at capture, newest firstv26.9.0Jun 16, 2026
• We've fixed some bugs and improved features to make LINE even better. Update today for the latest experience!
Update impact
Dated releases · rank and review signals, 14 days before → afterReview sentiment over time
Positive, neutral, and negative share by month, week, or versionPlayer reviews
Recent store reviews · rule-based labelsSampled 50
Positive 6 (12%)
Negative 44 (88%)
Mentions pricing 3 (6%)
5★2 (4%)
4★4 (8%)
3★0 (0%)
2★2 (4%)
1★42 (84%)
★★★★★negative1ofthetrader · 2026-07-15 · v26.10.0
Terrible. Now I lost all my contacts
What the heck is Line doing!?!?! I can’t login with my new device. What kind of update this is?
★★★★★positivePandaMochii · 2026-07-14 · v26.10.0
One recommendation to a good app
Recently transferred over to iPhone from Android with no problems. The only difference is now I have the red notification number growing from chats I’ve muted because I follow official accounts and this one in particular is very active still (I’d prefer not to turn off notifications entirely). I didn’t see a way to submit feedback, so it would be great if muted accounts didn’t cause the red number on the app’s icon to show. Maybe add a notification setting about how to treat muted conversations (i.e., remove badges for muted conversations)? Otherwise, I don’t have anything else to say. App does what it’s supposed to do and has been reliable for over a decade
★★★★★negativeなやまたけかはた · 2026-07-13 · v26.10.0
No way to reconnect!
I tied only with US phone number. Once logged off, I couldn’t login at all due to the recent account regulation change. If you don’t tie with any other account like Google, you lost your connection completely. This company doesn’t provide any supports on this issue.
★★★★★negativeAll2inches · 2026-07-12 · v26.10.0
No phone number
Forever locked out of my account
★★★★★negativetexiqjkfhxqnp32331 · 2026-07-12 · v26.10.0
廣告各式各樣的廣告
越來越肥大的不必要功能和強制淘汰舊手機
★★★★★negativeKyle from Waltz · 2026-07-10 · v26.10.0
No support
They will not let me transfer my account to my new phone or create a new one
★★★★★negativePAMIUPAMIU · 2026-07-09 · v26.10.0
New phone transfer nightmare
Changing to a new phone should not feel like a nightmare, yet LINE’s account transfer process is exactly that. Verification, backups, login, and device switching are confusing and easy to mess up, and one wrong step can put chat history at risk. Is anyone actually managing this app? For such a widely used messaging app, the phone transfer experience is unbelievably poorly designed.
★★★★★negativeHAYABUSA_88 · 2026-07-09 · v26.10.0
I really don’t understand why i can’t translate within the app
Almost all of the apps nowadays have a translation function. For almost everything. But LINE DOESNT. If i could i would definitely erase it but since in japan everything is through line then that is the main reason why i keep it. But honestly. How csn you guys dont have a translation system inside the app? Ridiculous
★★★★★negativeHermalion · 2026-07-09 · v26.10.0
Unable to transfer
Much like everybody else who’s left a review, my issue is that I’m unable to transfer my account from my previous phone. This issue MUST be fixed as none of us can access our own accounts so we essentially can’t even use the service. This is a total failure of the company for something incredibly basic and quite common. It’s plenty common for being to forget migrating accounts to their new phones after getting rid of their old ones (in fact, that’s what you basically must do for iPhones), and not only this, but what would someone do if their phone broke and became unusable and suddenly they’re unable to transfer their Line account because of this? There’s absolutely nothing they could do and that’s surely not fair to them. So this isn’t just an issue of mindfulness. Please, fix this issue so that we may all access our original LINE accounts!
★★★★★positiveK4iden · 2026-07-09 · v26.10.0
new phone using the same apple id
honestly? even though it was pretty frustrating the first time i tried to log back into my account, i actually did manage to get it back! long story short, i got a new phone and discarded my old one; problem is, i didnt know that my LINE wouldn't connect immediately. due to regional problems, i couldnt do anything about a phone number either. finally, i contacted support, i sent them proof of ownership. after waiting a few days, i finally got my account back without having to worry about losing my LINE account permanently! thanks to their active customer service, i truly appreciate their quick response. without them, LINE would be nothing!
★★★★★negativeBiminan · 2026-07-09 · v26.10.0
Login issues
Same as all other one star reviews. Somehow my account is banned, cannot log in. Seems completely random. Just wanted the app to communicate with family in Taiwan.
★★★★★negativeBuyers johnnye · 2026-07-09 · v26.10.0
USA can’t use Line anymore
Been use this apps for long time, now in US can’t use phone number or to gmail account link , no longer getting in Line all off now , is that Line is end ? No support response. What the apps.
★★★★★negativePrincess Of Reviews · 2026-07-08 · v26.10.0
Lost Everything!
Due to the change of discontinuation of numbers for global besides Asia, Japan, etc. I lost all of my chats, stickers, and friends once I got a new device. Whatever you do, make sure to keep your last device so you can transfer safely.
★★★★★negativeHNHZLA · 2026-07-08 · v26.10.0
★☆☆☆☆
I was eventually able to recover my account thanks to LINE Customer Support, but the process was extremely confusing.
In countries where phone number verification is no longer available, users should be clearly warned before changing devices if they haven’t linked their Apple Account or Google account.
There is an account recovery process through customer support, but it’s not easy to find. I almost created a new account because I thought my account was permanently lost.
What made it even more confusing was that I first contacted support through the Japanese-language inquiry form (my native language) and was essentially told there was no way to transfer my account because I hadn’t linked Apple or Google in advance. However, when I contacted the English-language support, they explained the document verification process and guided me through recovering my account successfully.
The recovery option exists, but users shouldn’t have to discover it by chance or by contacting support in a different language.
Another major issue is chat history. Because automatic chat backup wasn’t enabled, I lost about seven years of chat history after recovering my account. I understand this was partly my mistake, and I’ve already enabled daily automatic backups. However, LINE should do a much better job of reminding users to turn on automatic backups before they switch devices.
It was also frustrating that I couldn’t manage account linking from the desktop version of LINE, even though I still had full access to my account there. If desktop account linking isn’t supported in some regions or versions, that limitation should be clearly explained. If it is technically possible, adding that feature would make account recovery much easier for users in situations like mine.
Please make the account recovery process much clearer, remind users to link both their Apple Account and Google account before switching devices, encourage automatic chat backups, and improve the desktop version so users have more recovery options. These changes would save many users from unnecessary panic and prevent avoidable data loss.
★★★★★negativeADTRbest · 2026-07-08 · v26.10.0
Terrible app transfer
The QR code does not read.
★★★★★negativeanonymous_20.19 · 2026-07-08 · v26.10.0
Don’t us if you’re from USA
Stupid app only designed for Asian countries now. It used to be easy to log in with my phone number but they’ve changed it to where you can only use your Apple ID to log in. Which when I signed up 10 years ago I used my Google account not Apple ID. Because the emails are the same it thinks I already have an account and won’t let me in
★★★★★negativeyenkrit · 2026-07-07 · v26.10.0
Poor privacy design (access to photos)
I wanted to add someone by scanning their LINE QR code. After granting Camera permission, LINE still refused to open the camera until I also granted Photos access.
Camera permission should be sufficient for live QR scanning. Photos permission should only be requested if I choose to scan a QR code from an image in my photo library.
This creates unnecessary friction for privacy-conscious users and blocks a common task unless we grant an unrelated permission. Please allow QR code scanning with Camera permission only.
★★★★★negativeBroken heart cat · 2026-07-07 · v26.10.0
Useless
Line makes it very difficult to log in and the verification process is ridiculously unacceptable. They change the way how you can login and logout . I changed my new phone and can’t login via Apple ID because they only send the verification code through your Line account which you can’t see them unless you logged in. How stupid is that? I have used Line more than 10 years . I lost my first account that have all my old friends contacts and lost my second account just because I changed my phone number and now is the third time that I am losing another account. Why can’t you just go back to the way it used to be where we can use user name and password. Send verification code through email or phone number. That’s all your customer needs.
★★★★★negativeMentions pricing💎Bruno de la Huerta💎 · 2026-07-07 · v26.10.0
Terrible
Horrible how you aren’t able to log in using ur phone number anymore. I spent money on themes and stickers tried contacting line using their help services and only been getting automatic bot responses with no solution whatsoever
★★★★★negativesujibee · 2026-07-06 · v26.10.0
Cannot log in, customer service non-existent
I purchased a lot of stickers and themes over the past several years, but it’s all lost now. I had to uninstall and reinstall the app on my phone, and now I can’t log in with my phone number (apparently this is not supported in the US anymore) and I have to log in with Apple or Google. Well guess what? I didn’t make my account with Apple or Google. I used my phone number to make my account years ago, and now I can’t log in? And not even a warning????
★★★★★negativeJmr809 · 2026-07-06 · v26.10.0
As tyrannical a product as one can produce
I lost access to my Line app after changing phones, and it took months to finally get back in. Now that I’m in, I cannot message anyone because my account has been suspended for reasons line will not disclose. I’m certain I have not violated the terms of agreement, so it’s just an awful product with worse support and opaque enforcement.
★★★★★negativeMentions pricingmogny · 2026-07-05 · v15.7.2
Don’t use this!!!!
If you’re in the USA, this software has gone from OK to absolutely terrible. I was having a problem with notifications and uninstall the software in order to reinstall it only to find out that it no longer supports logging in with your cell phone, and it only gives you two options, your Apple account or your Google account which you had to connect to your line account. I had no idea so now I’ve lost my main account on my phone and I have two sub accounts which won’t allow me to reassign to a main account so I can fix this problem. This software is absolutely dreadful. Please don’t spend your time on this, although I will say I’m not a fan of Google messenger because I don’t like it, It’s the lesser of three evils instead of the best possible app.
If there’s anyone in tech-support reading list, please tell me how I can fix this problem.
★★★★★positiveplaintiger · 2026-07-05 · v26.9.0
Hoo boy...
I was ready to give LINE five stars. I've gotten its out-of-control stickers under control and I've been using it to communicate with my new Thai girlfriend, and all has been going great. We chat and have regular video calls over LINE and it's never yet presented a problem. But reading these reviews from other US users is making me very nervous. I realize my Love and I have got to find some alternate means of communication in case the least little thing goes wrong with LINE and I can't get back into my account. Yikes.
★★★★★negativeiTat11S · 2026-07-05 · v26.9.0
Terrible customer support
I’m trying to help my parent use this app. Has terrible customer support. I’m thinking about deleting app. My parent uses an old phone and LINE discontinued service for old OS so he was locked out of his account. So I created a new account and reinstalled on a new device which basically didn’t work. There’s no way to contact their support system. The help center is useless. I wouldn’t recommend anyone to use this app. Being communicate with family is essential in today’s society. This kind of faulty app is something I would not want to rely on especially in a case of emergency.
★★★★★negativeUS Army Vet · 2026-07-04 · v26.9.0
Please help
I have a new iPhone and I don’t have my old phone. Please help me reset Line on my new phone. I tried to create new account but it keeps saying my account already exists but that is still error. says, “[jRlo6_64]”