LG ThinQios
LG Electronics, Inc. · 라이프스타일

About

4+
Connect your IoT home appliances to the LG ThinQ app. Enjoy effortless product control, smart care, and convenient automation in one simple solution. ■ Discover the convenience of smart home appliances through the Home tab.  - Control your IoT home appliances from anywhere with our app.  - Get personalized recommendations for managing appliances based on usage history. - Find out ways to better make use of the app's features from ""Explore"" ■ Upgrade your products and your living spaces from ThinQ Play. - Download a variety of apps available for use from LG ThinQ On(AI Home Hub) - Use your products more efficiently and with greater ease by introducing new features to products you are currently using. - Upgrade your products based on your lifestyle and personal preferences. ■ Create smart routines to match your needs.  - Automatically turn on the lights and air purifier when it’s time to wake up.  - When you’re on vacation, automatically turn off products to save energy. ■ Monitor your energy consumption data quickly.  - Use Energy Monitoring to compare your power usage with your neighbors’.  - Set energy saving goals and get usage status notifications to help save energy more efficiently. - Receive care services for your products all in one place. ■ Handle everything from troubleshooting to service requests directly from the app.  - Use the Smart Diagnosis function to check your product’s status.  - Book a service visit from a professional engineer for an accurate diagnosis and inspection. ■ Ask our AI-powered 'Chat with LG' about ThinQ home appliances.  - Our 'Chat with LG' provides answers tailored to your product’s situation and condition. ※ Services and features may vary depending on your product model and your country or region of residence. The following access permissions are necessary for the ThinQ app. All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as ""Siri & Search"", ""Notification"", ""Background App Refresh"", and ""Cellular Data"") [Optional Access Permissions] • Location - To find and connect to nearby Wi-Fi when registering the product. - To set and save the home location in Manage Home - To search for and use information about current locations, such as weather. - To check your current location in the ""Smart Routines"" function. • Camera - To take a profile picture - To share a home or account scanned from a QR code. - To take and attach photos in ""1:1 Inquiry."" - To record and store purchase receipts when registering additional information about the product..(미국 Only) - To use the AI oven Cooking Record feature. - To use in “Chat with LG” when entering the product and serial number information • Photo, Media, File - To use the smartphone's storage when downloading the information of the product to be connected - To take and attach photos in ""1:1 Inquiry."" - To record and store purchase receipts when registering additional information about the product. - To view photo/video on your smartphone on the TV. - To use in “Chat with LG” to save photos/videos of product symptoms or proof of purchase - To use in “Chat with LG” when entering the product and serial number information • Media and Apple Music - To view photo/video on your smartphone on the TV. • Microphone - To check product status via Smart Diagnosis - To use in “Chat with LG” when inputting through the microphone in the input window and using STT. • Local Network - To obtain the device connecting Wi-Fi info when adding devices • Bluetooth - To find and connect to nearby Bluetooth devices when adding a product to the app. • HomeKit - To add IoT-based products • Notifications - Notifications are essential for receiving updates on product status, important notices, benefits, and information.

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Store gallery · 9

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The same app in other stores, matched by bundle ID
🇸🇨
#81
Seychelles · free
Overall (all apps)
🇰🇷
#100
South Korea · free
Overall (all apps)

Store presence

As of Jul 4, 2026stale (74d)
Rating 4.60
Ratings 221,006
Price Free
Version
Updated
Released Jul 18, 2016

Rank grid

Current rank by country × genre, shown as color bands
1–3 4–10 11–50 51–100 100+
🇸🇨SC🇰🇷KR
Overall (all apps)
81
1002

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Version history

Versions observed at capture, newest first
v5.1.33310Jun 1, 2026
Register ThinQ ON in the ThinQ app and control your appliances with simple, natural speech.

Update impact

Dated releases · rank and review signals, 14 days before → after

Review sentiment over time

Positive, neutral, and negative share by month, week, or version

Player reviews

Recent store reviews · rule-based labels
Sampled 50
Positive 11 (22%)
Negative 36 (72%)
Mentions pricing 2 (4%)
510 (20%)
41 (2%)
33 (6%)
25 (10%)
131 (62%)
★★★★negativePMC-SEA · 2026-07-15 · v5.1.33310
No privacy, very intrusive
I’m deleting this app after about five minutes of use. Signed up and you want my precise location in order to connect to a washing machine. That’s ridiculous. You don’t need a precise location to connect to a device that’s on the same Wi-Fi. Stop trying to sell our data!! Wish you cared about the customer more, you know technically you don’t need that data.
★★★★negativeUnhappy lg refri owner · 2026-07-15 · v5.1.33310
Lg refrig
I did a diagnostics on my app on my refrigerator and everything is not cool inside and it said that it was no problems detected. This is obviously not true since everything is spoiling.
★★★★negativeOnce fooled twice shy · 2026-07-15 · v5.1.33310
Waste of time
It won’t connect to my brand new lg tv. Made me make a whole account which is a total waste of time
★★★★positiveMamaHolt · 2026-07-15 · v5.1.33310
Good when it works
Needs improvement. Sometimes the app works just fine, no complaints. Other times all I can do is turn on my TV and then the app refuses to acknowledge the TV is on so I can access the remote features that load after. When this happens, it doesn’t even allow me to turn the tv off. To fix it I have to close the app multiple times and “turn on” the tv over and over, but sometimes when I open the app and push the power button it finally connects and turns the tv off so I have to turn it back on and at times go through the dance again. Not sure if it’s the LG tv updates causing the issue with the app but it’s gotten worse with time.
★★★★★neutral@+#/7f · 2026-07-14 · v5.1.33310
App works well but is VERY buggy
Every time i try to use the remote it says “not connected to internet” (even though i am) Or it just doesnt work at all. It is very helpful due to the fact that i lost my remote and it replaces it perfectly but the bugs make it very annoying.
★★★★★neutralKhatani9823 · 2026-07-14 · v5.1.33310
Terrible remote function
The app is great itself but the remote glitches each time, it literally stops working in the middle of me choosing something to watch
★★★★★negative액션미남 · 2026-07-13 · v5.1.33310
앱 연결 불량
요 며칠 앱연동이 왜이렇게 안되는 건가요~ 밤마다 점검인데 뭐 문제 있나요??
★★★★negativeAllmynicknamesaretakenbbbb · 2026-07-12 · v5.1.33310
Too much junk
Just want y’all to know I opted out (deleted this app). I downloaded it to try and connect to my new tv…but just went for the normal remote... all the annoying policies, “make me give you my location always and first child”, password set ups, etc… like bruh. I just want to watch tv.
★★★★negativeMentions pricingDrugs hangs do hv · 2026-07-12 · v5.1.33310
Cannot find my refrigerator…
LG cannot find my model number, despite me typing it in… taking a picture of the QR code… it tells me to push the WiFi button, even though my fridge doesn’t have a WiFi button… My fridge no longer exists to LG after they got my money.
★★★★negativeSev_11 · 2026-07-12 · v5.1.33310
App is so slow to load and bugs
So many bugs I’m not sure how this app has gotten slower over time. It now takes much longer to connect to the washer or dryer, and the app itself is slow to load and update device status. Occasionally, it gets stuck on a page and won’t load at all unless I force close it. On top of that, the company hasn’t updated the devices with newer display options or added recent features. If these issues are resolved, I’ll gladly update my rating to 5 stars—but until then, it’s a 1-star experience. WHERE IS THE FIX????
★★★★negativeblackbird.oz · 2026-07-12 · v5.1.33310
This version is crashing
This App version is crashing ALOT. And when it works I can’t access my device constantly showing E1031
★★★★negativeCdilling · 2026-07-12 · v5.1.33310
Absolutely Trash
Horrible app, constantly disconnects doesn’t work and now they’ve added a plethora of new ad takeovers
★★★★★positiveBobby-the-v · 2026-07-11 · v5.1.33310
Craft ice
Still waiting.. turned on but none yet.. 2 days
★★★★negativeMaya2002 · 2026-07-10 · v5.1.33310
Will Not Pair
I spent less time buying and installing the air conditioner than I did trying to pair the pos. There’s no way it should be this difficult.
★★★★negativeBK_NYC_9969 · 2026-07-10 · v5.1.33310
Not connecting
Every time I try to connect to my LG sound bar s80tr it doesn’t connect it keeps searching and searching and searching. I follow the steps to reset my sound bar Bluetooth and nothing seems to work to connect my sound bar even though the app may be good for other applications but for the sound bar it’s not and if there is an update out there, please provide it. It would be helpful to use this app for my sound bar. Thank you.
★★★★negativeElio Nuzzo · 2026-07-10 · v5.1.33310
Horrible
Fatality
★★★★negativefultonm · 2026-07-09 · v5.1.33310
Missing features
Can’t do a simple thing , the only thing I wanted: change the water temperature of the Normal cycle . So many dumb feature but no useful ones
★★★★negativeDisappointing 2024 · 2026-07-09 · v5.1.33310
App is so bad I tell people to not connect their TV to the internet and to literally any other hdmi
The app frequently requires you to log in again and again to update. If I turn the TV on with my phone I always have to restart the app 2-3 times before the remote function works. Logging in to the LG account thru the app never works. It’s only a vessel to deliver you targeted ads but it’s so bad i recommend getting a Roku or fire stick or Apple TV and not creating an lg account, don’t use the app, and don’t connect your tv to the internet. It will save you time and frustration.
★★★★★positiveWhat’s in your wallet · 2026-07-09 · v5.1.33310
I am not a lummy
Best way of proving
★★★★negativeEmeraldphotos · 2026-07-09 · v5.1.33310
Lg smart tv
The remote never connects to my tv. When my tv is on the remote says the tv is off.
★★★★★positiveZero Zero 101 · 2026-07-09 · v5.1.33310
LG
Great job 👏
★★★★negativeAppleUserPat · 2026-07-08 · v5.1.33310
Bloated app over half a gigabyte (egregious!!!), spams Marketing Notifications
This app is over half a gigabyte. Ridiculous, LG; godawful. 541.2 MEGABYTES and counting… 544.7… And despite having all notifications off in the app’s settings, the app is spamming junk notifications periodically. Disrupting attention and wasting time is completely unacceptable. App privileges revoked.
★★★★★negativeDunk147 · 2026-07-08 · v5.1.33310
owner
I do not like the Sabbath coming on each week even though I have not to.
★★★★★positiveBig man can Sam I am · 2026-07-08 · v5.1.33310
Lg thing
Great app
★★★★★negativelorsouth · 2026-07-07 · v5.1.33310
It never works…
I understand it works based on WiFi but even when I have full bars with my WiFi it doesn’t work. I’ve had this app for over a year now and it almost never works.